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    <channel>
    
    <title>Event Listings</title>
    <link>http://events.scoopasia.com/</link>
    <description>The year's calendar of public and private events. Click on categories to the right to drill down by industry.</description>
    <dc:language>en</dc:language>
    <dc:creator>caroline@eontraining.com.sg</dc:creator>
    <dc:rights>Copyright 2012</dc:rights>
    <dc:date>2012-02-07T01:00:00+08:00</dc:date>
    <admin:generatorAgent rdf:resource="http://www.scoopasia.com/" />
    


    <item>
      <title>15th Annual HR Technology&amp;#174; Conference &amp; Expo</title>
      <link>http://events.scoopasia.com/index.php/events/15th_annual_hr_technology_conference_expo/</link>
      <description>McCormick Place - Chicago</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

HR professionals and bloggers from around the world call HR Technology&#174; one of the "must attend" HR conferences of the year.  That's because it delivers what other events only promise &#8212; objective advice on: getting the maximum business benefits out of technology, using technology to solve your HR challenges and much more. Join us in 2012 for the world's leading technology conference for HR executives and professionals.<br />

<br />Date: 8 October 2012 - 10 October 2012<br />

<br /><b>Venue:</b> McCormick Place - Chicago<br />
<br /><b>Country:</b> United States<br />
<br />
<br /><b>Contact Person:</b> Christine Shaw<br />
<br /><b><b>Email:</b> cshaw@lrp.com<br />
<br />Tel:</b> <br />

<br /><b>Registration Website:</b> <a href="http://www.hrtechnologyconference.com">http://www.hrtechnologyconference.com</a>
]]></content:encoded>
      <dc:date>2012-10-08T01:00:01+08:00</dc:date>
    </item>

    <item>
      <title>PetroChemical Asia 2012</title>
      <link>http://events.scoopasia.com/index.php/events/petrochemical_asia_2012/</link>
      <description>Bangkok</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

The World Refining Association (WRA) in collaboration with PTT is proud to present the inaugural Petrochemical Asia 2012.  Spanning over two days, Petrochemical Asia will provide a perfect bridge between petrochemical complexes and refineries to truly maximise their synergies.  Key topics covered include overcoming feedstock challenges and the latest processing technologies.  Apart from the two days, WRA and PTT will incorporate technical workshops and a site visit.<br />
<br />
Expect hard-hitting top speakers, latest technology show-cases, case-studies from operators, presentations from leading technology suppliers and consultants, and high-quality networking opportunities.<br />

<br />Date: 20 June 2012 - 21 June 2012<br />

<br /><b>Venue:</b> Bangkok<br />
<br /><b>Country:</b> Thailand<br />
<br />
<br /><b>Contact Person:</b> Abel Koh<br />
<br /><b><b>Email:</b> info@clarionevents.asia<br />
<br />Tel:</b> +65 6590 3972<br />

<br /><b>Registration Website:</b> <a href="http://www.petrochemical-asia.com/">http://www.petrochemical-asia.com/</a>
]]></content:encoded>
      <dc:date>2012-06-20T00:00:00+08:00</dc:date>
    </item>

    <item>
      <title>B4E Business for the Environment Global Summit 2012 - Berlin</title>
      <link>http://events.scoopasia.com/index.php/events/b4e_business_for_the_environment_global_summit_2012_berlin/</link>
      <description>Energieforum &amp; Radialsystem</description>
      <dc:subject>Government &amp; Policy</dc:subject>
      <content:encoded><![CDATA[

The green economy heralds a new era of opportunity, growth and sustainable development, placing a higher value on social equity, natural capital and ecological services. Delivering this will require an unprecedented level of collaboration, innovation and commitment to action. But what does this actually mean for business?<br />
<br />
The B4E Global Summit 2012 in Berlin will define the role of business in shaping and building a global green economy.  With the theme &#8220;Collaborate, Innovate, Act &#8211; Delivering the Green Economy&#8221;, the summit will explore transformative business models, smart cities and innovative financial solutions, with proposals for a better, more sustainable future. The outcome of the B4E Summit discussions will be shared with key decision makers at the 2012 Earth Summit in Rio.<br />
<br />
To register for the event or find out more information about it, please refer to our website at <a href="http://www.b4esummit.com">http://www.b4esummit.com</a>.<br />

<br />Date: 21 May 2012 - 23 May 2012<br />

<br /><b>Venue:</b> Energieforum & Radialsystem<br />
<br /><b>Country:</b> Germany<br />
<br />
<br /><b>Contact Person:</b> Patrick Schulze<br />
<br /><b><b>Email:</b> //<br />
<br />Tel:</b> +65 6559 4223<br />

<br /><b>Registration Website:</b> <a href="http://www.b4esummit.com/">http://www.b4esummit.com/</a>
]]></content:encoded>
      <dc:date>2012-05-21T05:00:00+08:00</dc:date>
    </item>

    <item>
      <title>CloudAsia 2012</title>
      <link>http://events.scoopasia.com/index.php/events/cloudasia_2012/</link>
      <description>Grand Hyatt Singapore</description>
      <dc:subject>Enterprise Technology</dc:subject>
      <content:encoded><![CDATA[

Building on our 1st successful partnership of IDA and Informa Telecoms & Media (ITM) Asia as Co-Organizers, to produce an international cloud computing event drawing 265 participants from 21 countries with a regional focus from 115 organizations, CloudAsia 2012 will take place once again in Singapore from 14-18 May 2012 at the Grand Hyatt Hotel.<br />
<br />
CloudAsia 2012, will be a BIGGER & BETTER cloud computing event with a market-focus, industry-led agenda, organized jointly by IDA and ITM Asia. This event continues to be the only UNIQUE FORUM focusing on enterprise and telecom cloud business opportunities, cloud computing marketing strategies, implementation and solutions for the Asia Pacific region.<br />

<br />Date: 14 May 2012 - 17 May 2012<br />

<br /><b>Venue:</b> Grand Hyatt Singapore<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Rita Parasurum<br />
<br /><b><b>Email:</b> rita.parasurum@informa.com<br />
<br />Tel:</b> 6565082482<br />

<br /><b>Registration Website:</b> <a href="http://www.cloudasia.asia">http://www.cloudasia.asia</a>
]]></content:encoded>
      <dc:date>2012-05-14T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Clean Power Asia 2012</title>
      <link>http://events.scoopasia.com/index.php/events/clean_power_asia_2012/</link>
      <description>Bali International Convention Centre</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Clean Power Asia is the region&#8217;s most comprehensive conference and exhibition on renewable and cleaner fossil power. Clean Power Asia is developed to provide a platform for public and private power generating utilities/IPPs, government bodies and policy makers, legal and financial advisors and technology solution and service providers interested in the latest fossil power plant optimization and renewable energy initiatives, projects and technologies. During the three track conference regional power industry professionals will get insights in:<br />
<br />
&#8226; Clean power policy updates<br />
&#8226; Updates in regulation, pricing & tariffing<br />
&#8226; Efficient and cost effective cleaner fossil power generation (power plant efficiency, optimization, retrofitting, clean coal technologies)<br />
&#8226; The latest technology updates and investment opportunities in renewable energy projects (geothermal, wind, hydro, bioenergy, solar)<br />
&#8226; Financing and investment opportunities<br />

<br />Date: 14 May 2012 - 16 May 2012<br />

<br /><b>Venue:</b> Bali International Convention Centre<br />
<br /><b>Country:</b> Bali, Indonesia<br />
<br />
<br /><b>Contact Person:</b> Priya Balraju<br />
<br /><b><b>Email:</b> info@clarionevents.asia<br />
<br />Tel:</b> +65 6590 3978<br />

<br /><b>Registration Website:</b> <a href="http://2012.cleanpower-asia.com/">http://2012.cleanpower-asia.com/</a>
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      <dc:date>2012-05-14T00:00:01+08:00</dc:date>
    </item>

    <item>
      <title>Metering, Billing/CRM Asia 2012</title>
      <link>http://events.scoopasia.com/index.php/events/metering_billing_crm_asia_2012/</link>
      <description>Centara Grand &amp; Bangkok Convention Centre</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

The region&#8217;s largest and most comprehensive metering event where industry stakeholders across the metering supply chain converge annually.<br />

<br />Date: 8 May 2012 - 9 May 2012<br />

<br /><b>Venue:</b> Centara Grand & Bangkok Convention Centre<br />
<br /><b>Country:</b> Thailand<br />
<br />
<br /><b>Contact Person:</b> Marj<br />
<br /><b><b>Email:</b> marj@clarionevents.asia<br />
<br />Tel:</b> +65 6590 3970<br />

<br /><b>Registration Website:</b> <a href="https://www.synergyregistrations.com/registrations/MeteringAsia/2012/MEA/">https://www.synergyregistrations.com/registrations/MeteringAsia/2012/MEA/</a>
]]></content:encoded>
      <dc:date>2012-05-08T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>6th Annual Learning World 2012</title>
      <link>http://events.scoopasia.com/index.php/events/6th_annual_learning_world_2012/</link>
      <description>TBA</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Economic, social and technological forces continue to change the global economy and organizations around the world. The adoption of new technologies, the rapid obsolescence of knowledge, the need for just-in-time learning and the search for cost effective ways to meet the learning needs of a global workforce have redefined the processes that underlie the design, development and delivery of learning and development. The amount of information people need to carry out their jobs has altered, there is more of it than ever before and it changes quickly.<br />
<br />
After gaining much success in Learning World 2011, it is our great pleasure to welcome you to the 6th Annual Learning World 2012! Learning World is Asia&#8217;s authoritative Learning and Development event that brings together L&D Leaders and People Leaders from different continents at a single platform to establish key best practices, address emerging and pressing challenges, and bring ever-lasting business changes to the organization.<br />
<br />
Are you ready? We look forward to welcoming you in Hong Kong!<br />
<br />
TOP 5 REASONS WHY YOU SHOULD NEVER MISS LEARNING WORLD 2012<br />
<br />
~INTENSE PANEL DISCUSSION and ROUND TABLE SESSIONS moderated by renowned L&D leaders sharing views, best practices and experience that are most helpful to your current and future organization goals<br />
<br />
~Gain STRATEGIC BUSINESS INFORMATION from brand new speakers from award winning or industry recognized companies/experts<br />
<br />
~NETWORKING OPPORTUNITY ABOUND! Learn future trends and valuable insights through talking with other L&D professionals across the globe<br />
<br />
~Benchmark your current strategies and initiatives with your peers and PLAN FOR THE FUTURE!<br />
<br />
~TIME AND MONEY. If you learn just one thing, it could generate cost and time savings as well as increased revenue down the road. A small investment now will have big pay-off later<br />
<br />
<br />
For more information, please contact:<br />
Mr. Saint - saint@unistrategic.com (with the Subject Code "LW-SA")<br />

<br />Date: 26 April 2012 - 27 April 2012<br />

<br /><b>Venue:</b> TBA<br />
<br /><b>Country:</b> Hong Kong<br />
<br />
<br /><b>Contact Person:</b> Saint<br />
<br /><b><b>Email:</b> saint@unistrategic.com<br />
<br />Tel:</b> +65 6825 9625<br />

<br /><b>Registration Website:</b> <a href="http://unistrategic.com/eng/events-detail.asp?cid=1&nid=379&sid=2&vid=&ppage=">http://unistrategic.com/eng/events-detail.asp?cid=1&nid=379&sid=2&vid=&ppage=</a>
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      <dc:date>2012-04-26T00:30:00+08:00</dc:date>
    </item>

    <item>
      <title>Vaccines China 2012</title>
      <link>http://events.scoopasia.com/index.php/events/vaccines_china_2012/</link>
      <description>Grand Hyatt Shanghai</description>
      <dc:subject>Health Care &amp; Medical</dc:subject>
      <content:encoded><![CDATA[

Of all major vaccines-producing countries, development is highly anticipated from China, fuelled by WHO&#8217;s March announcement enabling manufacturers to apply for pre-qualifi cations and subsequent eligibility under the UN procurement program. This opens the door to a signifi cant market, driving China vaccines manufacturers to upgrade production to meet stricter quality requirements. Further collaboration with international organizations is predicted, in efforts to strengthen vaccines development.<br />
<br />
IBC&#8217;s 4th Vaccines China 2012 is timely and has been researched with the industry to provide the most comprehensive event focused on vaccines development through to manufacturing. Good manufacturing practices and strategies will be reviewed, alongside potential block-buster technologies and R&D projects. This<br />
conference is co-located with the 7th annual China Pharmaceutical R&D Summit and 3rd annual Biosimilars Asia conference to maximize cross-learning, partnering and networking opportunities with biopharma and related industries.<br />

<br />Date: 23 April 2012 - 26 April 2012<br />

<br /><b>Venue:</b> Grand Hyatt Shanghai<br />
<br /><b>Country:</b> China<br />
<br />
<br /><b>Contact Person:</b> Rita Parasurum<br />
<br /><b><b>Email:</b> rita.parasurum@ibcasia.com.sg<br />
<br />Tel:</b> 6565082401<br />

<br /><b>Registration Website:</b> <a href="http://www.vaccineschina.com">http://www.vaccineschina.com</a>
]]></content:encoded>
      <dc:date>2012-04-23T01:00:01+08:00</dc:date>
    </item>

    <item>
      <title>Biosimilars Asia 2012</title>
      <link>http://events.scoopasia.com/index.php/events/biosimilars_asia_2012/</link>
      <description>Grand Hyatt Shanghai</description>
      <dc:subject>Health Care &amp; Medical</dc:subject>
      <content:encoded><![CDATA[

IBC&#8217;s 3rd Annual Biosimilars Asia 2012 is the largest and most anticipated meeting of its kind in Asia. Attended by biosimilars, innovators, generics and biopharma alike, the unique mix of attendees from all over the world will share their experiences and opinions about the future of biosimilars. Tough questions will be answered and positions will be challenged but all will walk away bristling with ideas, opportunities and be more informed. Biosimilars Asia 2012 continues to deliver a quality of speakers and discussions unmatched in Asia.<br />
<br />
REASONS WHY BIOSIMILARS ASIA IS A &#8216;MUST ATTEND&#8217;<br />
<br />
&#8226;Biosimilars Asia 2012 is Asia&#8217;s LARGEST CONFERENCE addressing complex strategy questions, attended by regional and global innovators, generics, biopharma and biosimilars companies<br />
&#8226;STRATEGIC PLENARY KEYNOTE SESSIONS with delegates from Biosimilars Asia 2012, China Pharmaceutical R&D Summit & Vaccines China 2012<br />
&#8226;DON&#8217;T MISS OUT on &#8216;no-holds-barred&#8217; discussions featuring innovators, generics, biosimilars and industry thoughtleaders!<br />

<br />Date: 23 April 2012 - 26 April 2012<br />

<br /><b>Venue:</b> Grand Hyatt Shanghai<br />
<br /><b>Country:</b> China<br />
<br />
<br /><b>Contact Person:</b> Rita Parasurum<br />
<br /><b><b>Email:</b> rita.parasurum@ibcasia.com.sg<br />
<br />Tel:</b> +6565082401<br />

<br /><b>Registration Website:</b> <a href="http://www.biosimilarsasia.com/">http://www.biosimilarsasia.com/</a>
]]></content:encoded>
      <dc:date>2012-04-23T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>World of Executive PA Conference 2012</title>
      <link>http://events.scoopasia.com/index.php/events/world_of_executive_pa_conference_2012/</link>
      <description>World Resort Sentosa</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

The long awaited <br />
World of Executive PA 2012 Conference<br />
Pre-Conference Workshop : 18th April 2012 lead by Ms. Sue France<br />
Main Conference : 19th &#8211; 20th April 2012<br />
@ Resort World Sentosa, Hard Rock Hotel, Singapore<br />
<br />
Dear Boss, <br />
<br />
this two day specially tailored exciting and interactive course for Executive PAs will help your PA to strengthen their communication skills, overcome the difficulties of working with more than one boss, provide insights to achieve work/life balance, and develop their business management skills. It is also relevant as actual situations will be discussed. PAs will be expected to participate fully in this workshop to be able to return to work with many new ideas, techniques, and skills and apply them in practice.<br />
<br />
<br />
email me at willy.k@unistrategic.com with subject code "WEPA-ES" for the detailed agenda.<br />

<br />Date: 18 April 2012 - 20 April 2012<br />

<br /><b>Venue:</b> World Resort Sentosa<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Willy Kwan<br />
<br /><b><b>Email:</b> willy.k@unistrategic.com<br />
<br />Tel:</b> +6568259674<br />

<br /><b>Registration Website:</b> <a href="http://unistrategic.com/eng/events-detail.asp?cid=1&nid=405&sid=&vid=0&ppage=4">http://unistrategic.com/eng/events-detail.asp?cid=1&nid=405&sid=&vid=0&ppage=4</a>
]]></content:encoded>
      <dc:date>2012-04-18T01:00:00+08:00</dc:date>
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    <item>
      <title>Fundamentals of Industrial Coatings &amp; Non-Metallic Materials Application Masterclass</title>
      <link>http://events.scoopasia.com/index.php/events/fundamentals_of_industrial_coatings_non_metallic_materials_application_mast/</link>
      <description>Hotel Istana</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

*The course contents goes beyond the basics of the coating process and related inspection activities to a level, which shall enable participants to fully manage all coatings aspects from the basic formulation of paint products until development of the close out report of the close out report of completed projects. The course  address also the use of Non-Metallic materials and its application particularly at areas where conventional coatings fail to provide the desired performance.<br />
*Participant will learn by active interaction during the program through the use of exercises, syndicate and group discussion on the program topics and real life issues.<br />
*With more than thirty (30) trainer year of experience, you will work through a simulated coating and lining imaginary project methodology, work-out execution plans & cost schemes, put in place measurement to monitor progress and efficiency. Moreover, participants will be exposed to all aspects including team building, motivation and inspiration of team members and other significant communication skills.<br />
<br />
Who Should attend:<br />
*All production, maintenance and operation engineer and supervisors who are engaged in the daily routine plant maintenance and the implementation of the master maintenance schemes.<br />
*Corrosion, Inspection, Materials and Integrity engineers.<br />
*Corrosion engineers, coordinators, supervisors and inspectors.<br />
Coating manufacturers, painting contractors and construction companies project leaders and technical representatives.<br />
*Inhouse Training are also available with attractive offer!!<br />
<br />
<br />
For complete brochure or enquiry, please contact:<br />
Peter St.<br />
Marketing Manager - INBI<br />
Telp: +65 8620 1587<br />
Email: peter@inbi.com.sg (With subject SFIC)<br />

<br />Date: 26 March 2012 - 30 March 2012<br />

<br /><b>Venue:</b> Hotel Istana<br />
<br /><b>Country:</b> Kuala Lumpur, Malaysia<br />
<br />
<br /><b>Contact Person:</b> Peter St.<br />
<br /><b><b>Email:</b> peter@inbi.com.sg<br />
<br />Tel:</b> 86201587<br />


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      <dc:date>2012-03-26T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Time Management Skills</title>
      <link>http://events.scoopasia.com/index.php/events/time_management_skills4/</link>
      <description>Stamford Road</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
&#8220;I don&#8217;t have time!&#8221;<br />
<br />
How often have we heard these words? We have even said it ourselves. Take a moment and reflect. How often have we wasted our time away without realising it? Thus, a better understanding and awareness of how we spend our time and learning the technique to help us improve our time management would help us to be more focused and spent our time productively. After all, time is a scarce and valuable resource.<br />
<br />
&#8220;This course enables me to achieve my KPIs by<br />
implementing all the concepts and skills learnt.&#8221;<br />
- Mr Andy Ong, Head of Programming & Publicity,<br />
Singapore Discovery Centre Ltd<br />
 <br />
Objectives <br />
At the end of the course, participants will be able to:<br />
<br />
    have a better knowledge of the effects of stress and the need to manage stress<br />
    identify the time wasters in your life<br />
    apply the techniques in managing yourself to better manage the time to reduce the stress and be more effective in your work<br />
<br />
 <br />
Outline<br />
<br />
    Introduction to Stress<br />
    - stress vs stressors<br />
    - negative effects of stress<br />
    - positive effects of stress-management<br />
<br />
<br />
    Managing Stress and Time Management<br />
    - manage yourself<br />
    - taking charge- practice CIP<br />
    - understanding the 2 circles in your life<br />
    - practice optimism<br />
    - avoid procrastination<br />
    - why people procrastinate<br />
<br />
     - ways to avoid/correct the most common forms of procrastination<br />
<br />
<br />
    Organise your workload to prevent over commitment<br />
    - the COR approach<br />
    - 80/20 rule<br />
    - gaining focus- urgent vs important<br />
    - weekly planning and daily dos list<br />
<br />
    Getting trap in your anger<br />
<br />
    Handle interruptions<br />
    - time log<br />
<br />
     - learning to say use the 'straight' or 'soft' No to persistent offenders<br />
 <br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions. <br />
 <br />
For Whom<br />
Executives and supervisors who needs to effectively manage their time and work.<br />
 <br />
Workshop Details and Fee<br />
Course Date       <br />
14 Mar 2012<br />
<br />
Duration     <br />
9am to 5pm<br />
<br />
Venue     <br />
Stamford Road, near Dhoby Ghaut MRT <br />
<br />
Early Bird Closing      <br />
21/2/2012<br />
<br />
Fee Per Participant     <br />
S$288.90 (Early Bird)<br />
S$331.70 (Normal)<br />
S$256.80 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea-breaks.<br />
<br />
Trainer<br />
Ms Chua Bee Choo<br />
<br />
Participants' Comments<br />
"I've learnt to better manage my time and prioritise on urgent and important task."<br />
- Ms Raja Siti Zahriah, Special Operations Command, SPF, Unit Welfare Officer <br />
<br />
"The art of saying "No" and the 80/20 rule is very useful, it helps to prioritise my work!"<br />
- Ms Eve Leong, Ascendas Land, Assistant Executive <br />
<br />
"I've learnt to exercise assertiveness and apply tools to prioritise tasks."<br />
- Ms Angeline Ong, Exxonmobil Chemical Operations Private Limited, BA Assistant <br />
<br />
 Participants will receive a Certificate of Attendance upon course completion.<br />

<br />Date: 14 March 2012<br />

<br /><b>Venue:</b> Stamford Road<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> (65) 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg">http://www.eontraining.com.sg</a>
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      <dc:date>2012-03-14T01:00:00+08:00</dc:date>
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    <item>
      <title>Managing Challenging Customers Professionally</title>
      <link>http://events.scoopasia.com/index.php/events/managing_challenging_customers_professionally4/</link>
      <description>Stamford Road, Near Dhoby Ghaut MRT</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
Do you have to face demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry.<br />
<br />
Failing to manage them properly will not only result in the loss of these valuable customers, it may also trigger the spread of negative word-of-mouth communication about your organisation. Thus it is important that customer service personnel learn how to respond to these difficult customers, in a way that make them feel positive about you and your organisation.<br />
<br />
  &#8220;I have learnt to be more systematic with customer interaction/feedback. The skills I learnt allow me to deliver better services to customers at work.&#8221;<br />
<br />
    - Mr Pek Yoke Liang Sam, Senior Engineer, Singapore Technologies Electronics Limited<br />
<br />
This two-day course is designed to provide customer service personnel with skills and techniques to manage challenging customers' needs and ultimately achieve a win-win situation.<br />
Objectives<br />
At the end of this two-day workshop, participants will be able to:<br />
<br />
    understand why customers are challenging and the 10 demandments of challenging customers<br />
    recognise the importance of your role in managing challenging customers<br />
    identify the different personality styles and apply strategies to manage individual challenging customers<br />
    develop a systematic and practical process to lessen your stress levels while dealing with challenging customers<br />
    create a win-win situation for both customers and service giver<br />
<br />
 <br />
Outline<br />
<br />
    Why are Customers Challenging/Difficult<br />
    - the common service breakdowns<br />
    - the 10 Demandments of challenging customers<br />
<br />
    Challenging Customers- The Importance to Manage Them<br />
    - our critical role in managing challenging customers<br />
    - the costs of ignoring challenging customers<br />
    - turning customers' complaints into service opportunities for exceeding customers' expectations<br />
    - the people vs process customer service, knowing which works best in challenging situations<br />
<br />
    Understand the Psychological Needs of Customers<br />
    - identifying the different personality styles of challenging customers<br />
    - understanding the needs and wants of the different personality styles of challenging customers<br />
<br />
    Applying the 8-step Process of Handling Challenging Customers and Winning Them Back!<br />
    - the power of the mind in handling challenging customers<br />
    - handling the customer's emotions in challenging situations<br />
    - understanding the needs and expectations of the challenging customer and the situation before solving through the "Power of Five"                    <br />
       * body language              <br />
       * verbal language              <br />
       * active listening               <br />
       * appropriate questions   <br />
       * paraphrasing<br />
    - respond to customers' explicit and implicit needs and expectations <br />
    - customise solutions that fit<br />
    - end on a positive note<br />
    - follow-up with action plans<br />
    - applying the 8-step process through skills practices of challenging customer scenarios:   <br />
       * the angry customer  <br />
       * the unreasonable customer   <br />
       * the confused customer   <br />
       * the verbally abusive customer<br />
    - video and review plays applying the 8-step process in their own challenging customer scenarios<br />
<br />
 <br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of lectures, role plays, case studies and group discussions. <br />
 <br />
For Whom<br />
Front-line executives, customer service executives, clerical staff, receptionists and any person who deals with customers in face-to-face situations or over the telephone and who liked to find strategies to deal with their challenging customers.<br />
 <br />
Workshop Schedule and Fee  <br />
Course Date       <br />
13 & 14 Mar 2012<br />
<br />
Time     <br />
9am to 5pm<br />
<br />
Venue     <br />
Stamford Road, near Dhoby Ghaut MRT  <br />
<br />
Early Bird Closing      <br />
21/2/2012<br />
<br />
Fee Per Participant     <br />
S$374.50 (Early Bird) <br />
S$417.30 (Normal)<br />
S$342.40 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea-breaks.<br />
<br />
Trainer<br />
Ms Grace Lee<br />
 <br />
Participants' Comments<br />
"The 8 steps process of handling challenging customers and winning them back is relevant and practical to our daily encounter with people."<br />
- Mr Rajendran s/o Ramiah, Deputy Superintendent, Immigration and Checkpoints Authority of Singapore<br />
<br />
 "I now know what to do and what not to do and have confidence in handling challenging customers."<br />
- Mr Teo Peck Hoon, Exams Operation Officer, Seameo Regional Language Centre, Examinations Bureau<br />
<br />
 "The trainer is cheerful, knowledgeable and friendly."<br />
- Nor Idzafarhane Binte Bagio, Inspector, Immigration and Checkpoints Authority of Singapore<br />
<br />
 Participants will receive a Certificate of Attendance upon course completion.<br />

<br />Date: 13 March 2012 - 14 March 2012<br />

<br /><b>Venue:</b> Stamford Road, Near Dhoby Ghaut MRT<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=37&Itemid=58">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=37&Itemid=58</a>
]]></content:encoded>
      <dc:date>2012-03-13T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>SingaPlural &amp;#8211; Singapore Furniture Design Week 2012</title>
      <link>http://events.scoopasia.com/index.php/events/singaplural_singapore_furniture_design_week_2012/</link>
      <description>Singapore Expo</description>
      <dc:subject>Architecture &amp; Construction</dc:subject>
      <content:encoded><![CDATA[

SingaPlural &#8211; Singapore Furniture Design Week 2012<br />
Discovering Design Talents from Multi-Faceted Entities<br />
 <br />
Held in conjunction with the International Furniture Fair Singapore 2012/29th ASEAN Furniture Show (IFFS/AFS 2012), Deco Asia and Hospitality Asia 2012, &#8216;SingaPlural&#8217; - the inaugural Singapore furniture design week will take place in the exhibition at the Singapore Expo from 9th to 12th March 2012 and along the Singapore&#8217;s city streets from 9th to 11th March 2012.<br />
 <br />
Co-organised by the Singapore Furniture Industries Council (SFIC) and its subsidiary, International Furniture Fair Singapore Pte Ltd (IFFS), supported by International Enterprise Singapore, SPRING Singapore, Singapore Exhibition and Convention Bureau and Singapore Tourism Board (STB), &#8216;SingaPlural&#8217; encompasses a series of seminars, exhibits, designers&#8217; exchange forums, and a design trail - that showcases Singapore&#8217;s best design talents in the industry. It aims to provide a premier platform for local talents to display its finest works, and exchange ideas with renowned international designers.<br />
Design Trail<br />
The star highlight of the inaugural &#8216;SingaPlural&#8217; is the Design Trail &#8211; a new and interesting element where local and global visitors can participate and expect to view multiple satellite exhibitions at various high traffic areas in the Singapore city centre. These routes will focus on Furniture, Architecture, Interiors, Graphic and Fashion &#8211; which will include design precincts and stopovers to showcase Singapore&#8217;s vibrant cultural essence and exciting dining concept attractions.<br />
Design precincts of the Design Trail include the nostalgic dilapidated shophouses sheltering current modern design retail stores and cafes at Ann Siang Hill, Klapsons &#8211; an avant-garde boutique hotel located at the heritage of Tanjiong Pagar residential estate and the Marina Bay Sands, an iconic and integrated landmark that possesses a distinct design which will distinguish Singapore from other cities.<br />
Design*Scape<br />
Another main highlight of &#8216;SingaPlural&#8217; is Design*Scape, a concept which alters the conventional way of individual exhibition and transforms a congregated platform for local designers or talents to showcase their design artworks. This basically offers a great opportunity to see a group of companies in one convenient location where different brands will be on show from international, commercial and residential accessories brands to emerging local labels.<br />
Such showcases will be able to feature our local designers with their creative designs in individual spaces. It also reflects on the designers&#8217; &#8216;out of the box thinking&#8217; talent by incorporating and cross trading different design elements to create a symbolic design.<br />
 <br />
Design-Larger-Than-Life<br />
To reach out to the local design enthusiasts, there will be a &#8216;Design-Larger-Than-Life&#8217; installation competition, themed &#8216;Love, Think, Design, Green&#8217;. Open to ten design schools in Singapore, the two main objectives of this competition are to develop an understanding of furniture design with reference to the environment and its sustainability and to produce an incentive and explorative design that speaks the &#8220;Green & Eco&#8221; language. Among the five finalists shortlisted, each school will be given a seed funding of $2,000 for the fabrication of the installation. Winners of this competition will be selected by public voting and stand to win attractive prizes.<br />
D&#8217;Space<br />
D&#8217;Space is an exclusive design space at the IFFS/AFS which features cutting-edge and exciting works from both local and international designers and companies. As an over-arching tag that circled all design initiatives within the IFFS/AFS, D&#8217;Space also stages the up-and-coming design talents under PLATFORM and the winning pieces from the Furniture Design Award.<br />
 <br />
PLATFORM<br />
PLATFORM, an initiative under the SFIC Design Entrepreneurial Development Programme will be returning to IFFS/AFS 2012 for its sixth installment. Providing a sought-after avenue for new and promising furniture designers, PLATFORM is a two-way street - facilitating the networking of designers with manufacturers to kick-start their design careers and also providing manufacturers the opportunities to uncover marketable designers to form fruitful partnerships.<br />
 <br />
Furniture Design Award<br />
Furniture Design Award (FDA) is an annual furniture design competition organised by the SFIC and is one of Asia&#8217;s leading platform for unveiling trendsetting furniture pieces and design talents. Now into its 19th year, FDA 2012 is introducing the theme, &#8220;Love, Think, Design, Green&#8221;, to reflect the rise of social and eco-consciousness among the general public.<br />
The Award comprises of two categories &#8211; Students category which is open to students at local and international arts and design institutions; and the Designers category which is open to local and international participants.<br />
 <br />
Furniture Design Forum<br />
Furniture Design Forum, also known as FDF, is an annual forum held in conjunction with the IFFS/AFS, Deco Asia and Hospitality Asia, where distinguished keynote speakers in the field of furniture designs will be invited to share their knowledge and experiences over their illustrious careers. The exchange illustrates clear examples of the art, craft and business of their respective disciplines within the local and international community.<br />
<br />
Come March 2012, local and international visitors can expect a brilliant showcase of furniture events as SingaPlural integrates the entire local design industry, showcasing the finest of Singapore&#8217;s design capabilities and mark this little red dot as the Milan of Asia.<br />

<br />Date: 9 March 2012 - 12 March 2012<br />

<br /><b>Venue:</b> Singapore Expo<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> <br />
<br /><b><b>Email:</b> <br />
<br />Tel:</b> <br />

<br /><b>Registration Website:</b> <a href="http://iffs.com.sg">http://iffs.com.sg</a>
]]></content:encoded>
      <dc:date>2012-03-09T02:00:01+08:00</dc:date>
    </item>

    <item>
      <title>Effective Email Writing</title>
      <link>http://events.scoopasia.com/index.php/events/effective_email_writing1/</link>
      <description>Stamford Road, near Dhoby Ghaut MRT</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
A great part of communication in today's workplace is done through emails. However, much time is wasted or meaning is misinterpreted when the messages are not clearly written.<br />
<br />
This one-day workshop will help participants enhance organisational efficiency by writing clear, concise and courteous emails in a professional manner. It covers strategies and techniques that email writers can use to improve the readability of their messages and to communicate meaning effectively and quickly.<br />
<br />
Objectives<br />
After this workshop, the participants will be able to:<br />
<br />
    write clear, concise and courteous emails in a professional way<br />
    use appropriate tone and language to communicate meaning effectively<br />
    present information in a reader-centric manner<br />
<br />
 <br />
Outline <br />
<br />
    Common Problems in Email Writing<br />
<br />
    Formatting Workplace Email<br />
    - salutations and closings<br />
    - email signature<br />
<br />
    Getting Readers' Attention<br />
    - subject line<br />
    - distribution lists<br />
<br />
<br />
    Organising Contents<br />
    - writing plans for different purposes<br />
    - listing, sub-headings and tables<br />
<br />
    Use Correct Language and Appropriate Tone<br />
    - formal and informal language<br />
    - plain English<br />
    - rapport building<br />
<br />
     - positive words<br />
     - concise messages<br />
     - active and passive voice<br />
<br />
    Email Etiquette Review<br />
<br />
 <br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of lectures and group discussions.<br />
 <br />
For Whom<br />
Executives and administrators who in the course of his or her work need to correspond through emails.<br />
 <br />
Workshop Schedule and Fee<br />
Course Date       <br />
9 Mar 2012<br />
<br />
Duration     <br />
9am to 5pm<br />
<br />
Venue     <br />
Stamford Road, near Dhoby Ghaut MRT<br />
<br />
Early Bird Closing      <br />
17/2/2012<br />
<br />
Fee Per Participant     <br />
S$310.30 (Early Bird)<br />
S$353.10 (Normal)<br />
S$278.20 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea-breaks.<br />
 <br />
Trainer<br />
Ms Audrey Lai<br />
<br />
Participants' Comments<br />
"I have learnt about active and passive methods in emails, and now know how to use the correct language and appropriate tone when writing them."<br />
- Ms Low Guek Eang, Executive Assistant/Worker Education Programme, Institute of Technical Education<br />
<br />
"I have learnt how to be more professional in my email writing. Now my readers can have a clear and better understanding of my emails."<br />
- Mr Muhammad Firdaus Bin Johari, Police Officer, Special Operation Command, Singapore Police Force<br />
<br />
"Understanding email netiquette has enhanced my professionalism and improved communication through email correspondence."<br />
- Ms Leong Pui Ying, Paravet Officer, Special Operation Command, Singapore Police Force<br />
<br />
Participants will receive a Certificate of Attendance upon course completion.<br />

<br />Date: 9 March 2012<br />

<br /><b>Venue:</b> Stamford Road, near Dhoby Ghaut MRT<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> 6220 4008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=367&Itemid=304">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=367&Itemid=304</a>
]]></content:encoded>
      <dc:date>2012-03-09T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Coaching for Peak Performance</title>
      <link>http://events.scoopasia.com/index.php/events/coaching_for_peak_performance1/</link>
      <description>Stamford Road, near Dhoby Ghaut MRT</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
Effective management is about coaching and motivating your staff to achieve personal excellence and satisfaction in their work.<br />
Effective coaching will help to grow your staff's potential and develop cohesion and trust among your team members. Therefore, being a good coach will help you create a happy and high performance team.<br />
This one day course will point out all the essentials in how to coach to achieve peak performance.<br />
Objectives<br />
After the one-day workshop, participants will be able to:<br />
<br />
    foundation of performance coaching<br />
    understand their staff's real concerns and problems<br />
    assist staff to overcome limitation and discover their full potential<br />
    discuss actual workplace problems and practice/improve one's coaching skills<br />
<br />
Outline<br />
<br />
<br />
    Essence of Coaching<br />
    - why some managerial techniques are ineffective in today's economy?<br />
    - understanding the 5 steps coaching methodology: C.O.A.C.H.<br />
<br />
<br />
    Clear Goals<br />
    - aligning your staff to company's vision by setting clear goals<br />
    - understanding and uncovering the motivation factor of your staff<br />
<br />
<br />
    Overcome Obstacles<br />
    - using effective questioning techniques to uncover real concerns<br />
    - instilling powerful self-belief and confidence<br />
<br />
    Action Plan<br />
<br />
     - facilitating mindset change and exploring new possibilities<br />
     - formulating detailed and effective action plan<br />
<br />
    Commitment<br />
<br />
     - gaining staff's commitment and ownership<br />
     - leveraging on available resources to achieve success<br />
<br />
    Highlight Agreement<br />
<br />
     - summarised key discussion points<br />
     - establish milestone checks and KPI to ensure progress<br />
<br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of lectures, role plays, case studies and group discussions.<br />
 <br />
For Whom<br />
Every supervisor/manager who wants to coach their team members to achieve greater performance.<br />
 <br />
Workshop Schedule and Fee<br />
Course Date     <br />
7 Mar 2012<br />
<br />
Time     <br />
9am to 5pm<br />
<br />
Venue     <br />
Stamford Road, near Dhoby Ghaut MRT<br />
<br />
Early Bird Closing      <br />
14/2/2012<br />
<br />
Fee Per Participant     <br />
S$288.90 (Early Bird) <br />
S$331.70 (Normal)<br />
S$256.80 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea breaks.<br />
<br />
Trainer<br />
Mr Koh Thong Joo<br />
<br />
 Participants will receive a Certificate of Attendance upon course completion.<br />

<br />Date: 6 March 2012<br />

<br /><b>Venue:</b> Stamford Road, near Dhoby Ghaut MRT<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> (65) 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=411&Itemid=288">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=411&Itemid=288</a>
]]></content:encoded>
      <dc:date>2012-03-06T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Effective Cash Flow Management</title>
      <link>http://events.scoopasia.com/index.php/events/effective_cash_flow_management3/</link>
      <description>Grand Park City Hall or similar</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
During economic downturns, one of the reasons why businesses go under is because they run out of cash. Therefore, it is important to know where your cash is generated from as well as understand your cash position. This strategy will ensure that organisations not only remain intact but also profitable during tough times.<br />
<br />
With an in-depth understanding of cash flow statements, managers and executives will be able to analyse the profitability of the organisation from the point of view of its operating dynamics rather than the value of its assets.<br />
<br />
"Now I have a clearer view of financial statements, which will be helpful in budgeting and introducing cash flow statement in my company back at work."<br />
- Ms Merlyn D'Cruz, Finance Manager, Income Group of Companies<br />
<br />
This workshop will enable non-finance professionals to walk away with a sound knowledge of how to analyse financial statements, understand the framework for making business financing decisions and efficient working capital management. <br />
 <br />
Objectives<br />
After this one-day workshop, participants will be able to:<br />
    apply the techniques to develop cash flow statements<br />
    prepare cash flow budgets<br />
    interpret the performance of an organisation through analysing the cash flow statements<br />
    appreciate the importance of effective cash flow management<br />
<br />
 <br />
Outline <br />
    Introduction to Financial Statements<br />
    - the link between the three financial statements:<br />
       * balance sheet<br />
       * profit and loss account<br />
       * cash flow statement<br />
<br />
    Myth of "Profit"<br />
    - I made profit, but where is the cash?<br />
       * definition of profits<br />
       * subjective judgments influencing the profit figures: provision and accruals<br />
       * reconciling between the profits and cash flow figures<br />
<br />
    Preparing Cash Flow Statement<br />
    - cash flow from operating activities<br />
       * direct method versus indirect method<br />
    - cash flow from investing activities<br />
    - cash flow from financing activities<br />
<br />
    Cash Flow Budgeting<br />
    - planning and developing an annual budget<br />
    - forecasting and projection of future activities<br />
       * operating, investing and financing<br />
    - preparing operating activity budgets<br />
    - preparing cash flow budget<br />
<br />
    Cash Flow Statement Analysis<br />
    - do the numbers make sense?<br />
    - using the published financial statements of listed companies, to interpret the financial and operating performance in terms of:  <br />
       * liquidity   <br />
       * solvency<br />
       * profitability<br />
       * financing<br />
       * investing<br />
<br />
    Cash Flow Strategies for Your Business<br />
    - risk consideration in cash flow management<br />
    - factors to be considered when designing an effective cash flow system<br />
<br />
 <br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of lectures, case studies and group discussions.<br />
 <br />
For Whom<br />
HR managers, general/admin managers, professional administrators or anyone who do not have prior accounting background or experience, but need to be equipped with basic accounting knowledge and apply accounting related techniques when making business decisions.<br />
 <br />
Workshop Details and Fee<br />
Date <br />
6 Mar 2012<br />
<br />
Time     <br />
9am to 5pm<br />
<br />
Venue     <br />
Grand Park City Hall Hotel or similar<br />
<br />
Early Bird Closing     <br />
14/2/2012<br />
<br />
Fee Per Participant     <br />
S$417.30 (Early Bird)<br />
S$460.10 (Normal)<br />
S$385.20 (Member)<br />
Fee is inclusive of 7% GST, training materials, lunch and tea-breaks.<br />
 <br />
Trainer<br />
Mr Lim Kaim Soon<br />
 <br />
Participants' Comments<br />
"Now I can prepare a better budget using the tools I've learnt. The concepts and skills can also be applied when managing new projects."<br />
- Mr Jeremy Tan, General Manager, Braid Logistics Asia Pte Ltd<br />
<br />
"The skills and concepts learnt can be used to prepare for forecasting and budgeting exercises."<br />
- Mr Mohd Kahliab Bin Zainal Abidin, CEO, EMAAN Inspection Pte Ltd<br />
<br />
"I have learnt the difference between a forecast and a budget, and how to do a proper cashflow projection."<br />
- Ms Guan Xiaoyan, Accounts Executive, Smartronic Projects Pte Ltd<br />
<br />
Participants will receive a Certificate of Attendance upon course completion.<br />

<br />Date: 6 March 2012<br />

<br /><b>Venue:</b> Grand Park City Hall or similar<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=345&Itemid=204">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=345&Itemid=204</a>
]]></content:encoded>
      <dc:date>2012-03-06T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Sonnets for an Old Century</title>
      <link>http://events.scoopasia.com/index.php/events/sonnets_for_an_old_century/</link>
      <description>Palawan Beach, Sentosa</description>
      <dc:subject>Arts &amp; Entertainment</dc:subject>
      <content:encoded><![CDATA[

'SONNETS FOR AN OLD CENTURY is a dreamscape filled with poignant, funny, lyrical and haunting monologues from recently deceased individuals.' -Sonia Borkar<br />
<br />
Quinta Productions in collaboration with Skinned Knee Productions is proud to present Sonnets for an Old Century, the premier of theatre on the beach at Sentosa. Sonnets is a beautiful piece by award winning writer Jose Rivera, which poses the question &#8220;What would your last words be?&#8221; Thirty actors playing thirty characters reply. <br />
<br />
It will be directed by Rayann Condy (Can&#8217;t Stand up For Falling Down-Skinned Knee Productions 2011, Equus- Toy Factory 2011) and stars established artists such as Brendon Fernandez (Asian Century CNA, Equus- Toy Factory), Kluane Saunders (Spring Awakening- Pangdamonium), Tan Shou Chen (CINDEREL-LAH!-Wild Rice), Jasmine Koh (Pay Day Ch 5) along with a number of emerging talents.<br />
<br />
It is proud to be part of the i-AM 2012 Festival, an annual festival conceptualized and organized by the undergraduates of the Arts Management programme in LASALLE College of the Arts.<br />
<br />
Doors open at 6 p.m for a picnic as the sun sets, show starts at 8 p.m.<br />
<br />
Advisory: Recommended for ages 14 and above<br />
(Contains mature themes and coarse language)<br />
<br />
Tickets available at <a href="http://www.quintaproductions.com">http://www.quintaproductions.com</a><br />

<br />Date: 3 March 2012 - 3 March 2012<br />

<br /><b>Venue:</b> Palawan Beach, Sentosa<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Chionh Weiyi<br />
<br /><b><b>Email:</b> quinta@mylasalle.sg<br />
<br />Tel:</b> 98165291<br />

<br /><b>Registration Website:</b> <a href="http://www.quintaproductions.com">http://www.quintaproductions.com</a>
]]></content:encoded>
      <dc:date>2012-03-03T12:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Singapore Biathlon 2012</title>
      <link>http://events.scoopasia.com/index.php/events/singapore_biathlon_2012/</link>
      <description>East Coast Park - Carpark F2</description>
      <dc:subject>Sports &amp; Fitness</dc:subject>
      <content:encoded><![CDATA[

Singapore Biathlon is back for its 12th edition!<br />
<br />
Taking place on 3 March 2012, Biathletes can look forward to competing in the Open and Masters categories, racing in a 1.5km swim and a 10km run.<br />
<br />
This year, fathers can bond with their kids in the non-competitive Dads For Life Father and Child Relay. There&#8217;s a 200m swim to be done by dad and an 800m run together, and all fathers can being their kids to have some fun at a mini carnival.<br />
<br />
Register by 7 Febrauary 2012. For details, log on to <a href="http://www.safra.sg/singaporebiathlon">http://www.safra.sg/singaporebiathlon</a>. <br />
<br />
The Singapore Biathlon is jointly organised by SAFRA and the Republic of Singapore Navy.<br />

<br />Date: 3 March 2012<br />

<br /><b>Venue:</b> East Coast Park - Carpark F2<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> <br />
<br /><b><b>Email:</b> singaporebiathlon@safra.sg<br />
<br />Tel:</b> 63779865<br />

<br /><b>Registration Website:</b> <a href="http://www.safra.sg/singaporebiathlon">http://www.safra.sg/singaporebiathlon</a>
]]></content:encoded>
      <dc:date>2012-03-02T23:15:00+08:00</dc:date>
    </item>

    <item>
      <title>Poiesis-Play Poetry Slam</title>
      <link>http://events.scoopasia.com/index.php/events/poiesis_play_poetry_slam/</link>
      <description>The Arts House-The Hall</description>
      <dc:subject>Arts &amp; Entertainment</dc:subject>
      <content:encoded><![CDATA[

&#123;POIESIS&#125; Play Poetry Slam&#8482; is a one night-only ticketed event, hosted by Karen Tan, that plays up the performance element of a poetry slam, to increase accessibility and interest in the literary arts amongst young adults.<br />
<br />
Young, budding poet-performers are selected through an open call to create original poetry pieces inspired by Neil Gaiman&#8217;s work, Mirrormask. A story about a girl in a circus who longs to run away and experience the &#8216;real&#8217; world, it explores the blur between illusion and reality, escapism, and the power of imagination.<br />
<br />
These poet-performers, who may perform individually, in pairs, or in groups of three, will draw on staging techniques such as dialogue and movement to enhance the reading. The 3-8 minute &#8216;mini poetry plays&#8217; will be judged by random audience members and literary and performance experts, with the overall winner receiving mentorship and further performance opportunities with Word Forward.<br />
<br />
As part of the i-AM Festival 2012 in conjunction with The LASALLE Show 2012, Project Ecclesia would like to present Poiesis, a poetry meets-theatre performance.<br />

<br />Date: 2 March 2012<br />

<br /><b>Venue:</b> The Arts House-The Hall<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Sumedhaa Hariram<br />
<br /><b><b>Email:</b> sumedhaa.hariram@mylasalle.sg<br />
<br />Tel:</b> <br />

<br /><b>Registration Website:</b> <a href="http://iampoiesis.wordpress.com/">http://iampoiesis.wordpress.com/</a>
]]></content:encoded>
      <dc:date>2012-03-02T11:30:00+08:00</dc:date>
    </item>

    <item>
      <title>Effective Accounts Receivable Management</title>
      <link>http://events.scoopasia.com/index.php/events/effective_accounts_receivable_management/</link>
      <description>Stamford Road, Near Dhoby Ghaut MRT</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
This is intensive workshop on accounts receivable management. While sales are important, it is more crucial that the amounts sold on credit are ultimately received on a timely basis with minimal bad debt losses.<br />
The workshop trains participants on how to define a credit strategy, implement a credit policy, understand and interpret the fundamental information in financial statements, monitor accounts receivable outstanding and improve the effectiveness in the collection of accounts receivable.<br />
<br />
Objectives<br />
After the one-day workshop, participants will be able to:<br />
<br />
    define a credit strategy<br />
    implement a credit policy<br />
    understand and interpret the fundamental information in financial statements<br />
    monitor accounts receivable outstanding<br />
    improve the effectiveness in the collection of accounts receivable<br />
<br />
Outline<br />
    Understanding the need for credit sales<br />
    Fostering credit awareness<br />
    Defining a credit strategy<br />
    Understanding the need for a credit policy<br />
    Knowing the benefits of having a credit policy<br />
    Appreciating the factors that influence the credit policy<br />
    Implementing the credit policy<br />
    Gathering credit information<br />
    Understanding financial statements<br />
    Applying financial analysis of financial statements<br />
    Monitoring accounts receivables<br />
    Knowing the reasons for slow collection<br />
    Pre-empting excuses for not paying promptly<br />
    Seeing tell-tale signs of potential bad debts<br />
    Using collection techniques<br />
    Case study & practical exercises<br />
<br />
<br />
Methodology<br />
Concepts and applications will be taught using simple analogies. Participants will each be given a set of course materials together with practical exercises to complete during the workshop. There will be a case study for participants to role play in debt collection.<br />
 <br />
For Whom<br />
Any person who is involved directly and indirectly with the responsibility of sales, marketing,credit approval, credit review and collection.<br />
 <br />
Workshop Schedule and Fee<br />
<br />
Course Date     <br />
2 Mar 2012<br />
<br />
Time     <br />
9am to 5pm<br />
<br />
Venue     <br />
Stamford Road, near Dhoby Ghaut MRT<br />
<br />
Early Bird Closing      <br />
9/2/2012<br />
<br />
Fee Per Participant     <br />
S$310.30 (Early Bird) <br />
S$353.10 (Normal)<br />
S$278.20 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea breaks.<br />
<br />
Trainer<br />
Mr Raymond Ang<br />

<br />Date: 2 March 2012<br />

<br /><b>Venue:</b> Stamford Road, Near Dhoby Ghaut MRT<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=422&Itemid=290">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=422&Itemid=290</a>
]]></content:encoded>
      <dc:date>2012-03-02T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Grammar for Business Writing</title>
      <link>http://events.scoopasia.com/index.php/events/grammar_for_business_writing/</link>
      <description>Stamford Road, Near Dhoby Ghaut MRT</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
In business, correct English grammar is essential in communicating effectively, in both speech and writing. The Grammar for Business Writing course highlights the usage problems associated with contemporary grammar. Grammar refers to rules that allow us to organise our words and sentences into coherent, meaningful language. This course, therefore, explores the major areas of English grammar.<br />
<br />
The course addresses the three issues underlying all errors of grammatical usage: the idea of Standard English, the effects of language change on English grammar, and the effects of language attitudes on our perception of "correct" English. It will be of interest to anyone who wishes to increase his or her confidence in preseting English clearly, and improve his or her editing and proofreading abilities.<br />
<br />
This course also addresses the challenges faced by writers in business writing, and covers the essential units in the English grammar that will help the participant communicate clearly. Participants will be able to use the different resources for checking their grammar accurately, as well as identify with the real examples that they come across in their everyday writing.<br />
<br />
Objectives<br />
After the one-day workshop, participants will be able to:<br />
<br />
    recollect how the English language works<br />
    communicate more accurately and effectively<br />
    use precise vocabulary to convey the intended meaning<br />
    avoid common English errors to polish their business writing<br />
<br />
Outline<br />
<br />
    The Structure of English<br />
    - words<br />
    - phrases<br />
    - clauses<br />
    - sentences<br />
<br />
<br />
    Noun countability<br />
    - paper or papers<br />
    - food or foods<br />
<br />
    Tenses<br />
    - I have replied to the email or I had replied to the email<br />
<br />
    Transitivity<br />
    - I look forward to hear or I look forward to hearing<br />
<br />
    Subject and Verb Agreement<br />
    - About 50 per cent of the members is or are absent<br />
<br />
    Correct Sentence Structures<br />
<br />
    Types of Sentences<br />
    Punctuation<br />
    Commonly Confused and Misused Words<br />
    - revert or reply<br />
    British and American Spellings<br />
<br />
 <br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of lectures, group work, worksheets, and proofreading and editing of business documents.<br />
 <br />
For Whom<br />
Managers, executives, and non-executive staff.<br />
 <br />
Workshop Schedule and Fee<br />
Course Date     <br />
1 Mar 2012<br />
<br />
Time     <br />
9am to 5pm<br />
<br />
Venue     <br />
Stamford Road, near Dhoby Ghaut MRT<br />
<br />
Early Bird Closing      <br />
9/2/2012<br />
<br />
Fee Per Participant     <br />
S$288.90 (Early Bird)http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=446&Itemid=330 <br />
S$331.70 (Normal)<br />
S$256.80 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea breaks.<br />
<br />
Trainer<br />
Ms Florence Au<br />

<br />Date: 1 March 2012<br />

<br /><b>Venue:</b> Stamford Road, Near Dhoby Ghaut MRT<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=446&Itemid=330">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=446&Itemid=330</a>
]]></content:encoded>
      <dc:date>2012-03-01T13:00:01+08:00</dc:date>
    </item>

    <item>
      <title>Advance Skills for Administrative Professionals</title>
      <link>http://events.scoopasia.com/index.php/events/advance_skills_for_administrative_professionals2/</link>
      <description>Grand Park City Hall or similar</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
Gain the knowledge you need as a personal assistant, secretary or administrative assistant to become a valued and productive member of your organisation. Your role has evolved into a complexity of shifting roles and responsibilities.<br />
<br />
This workshop will provide you with the advanced skills needed to improve your competency, gain confidence and develop your capacity to take on new levels of responsibility to advance your career.<br />
 <br />
Objectives<br />
After this workshop, participants will be able to:<br />
<br />
managing the major challenges at different organisational levels in today's business environment<br />
re-awakening your creative thinking abilities to add value to your organisation and have fun!<br />
set challenging goals to motivate people to perform effectively and enjoy their work<br />
building a cohesive and effective team by applying the five stages of team development<br />
creating and managing change effectively to shape your future<br />
dealing with conflicts to achieve team effectiveness<br />
<br />
 <br />
Outline<br />
<br />
    Managing in the New Competitive Landscape<br />
    - globalisation and technological change<br />
    - collaboration across "boundaries"<br />
    - you and your career<br />
<br />
<br />
    Creating and Managing Change<br />
    - managing change<br />
    - shaping the future<br />
    - shaping YOUR future<br />
<br />
<br />
    Motivating for Performance<br />
    - setting goals that motivate<br />
    - understanding employees' needs<br />
    - job satisfaction: quality of work life<br />
<br />
<br />
    Creative Thinking Skills<br />
    - why your boss expects you to think creatively<br />
    - characteristics of a creative person<br />
    - techniques to generate solutions<br />
<br />
<br />
    Teamwork<br />
    - stages of team development<br />
    - team role behaviours<br />
    - creating a winning team<br />
     <br />
    Leadership<br />
    - what is your leadership style?<br />
    - leadership intervention in stages of team development<br />
    - increasing awareness for team effectiveness<br />
<br />
    Conflict Management<br />
    - team effectiveness and conflict management<br />
    - conflict management styles<br />
    - conflict handling strategies<br />
<br />
 <br />
Methodology<br />
Participants are guided through practical steps of the topic with a combination of role play, assessments, individual and group discussions, interactive activities, reflection, lectures and storytelling.<br />
 <br />
For Whom<br />
Personal assistants, executive secretaries, administrators and administrative assistants who are working with senior and middle management.<br />
 <br />
Workshop Schedule<br />
Course Date<br />
1 & 2 Mar 2012<br />
<br />
Time<br />
9am to 5pm<br />
<br />
Venue<br />
Grand Park City Hall Hotel or similar <br />
<br />
Early Bird Closing<br />
8/2/2012<br />
<br />
Fee Per Participant<br />
S$556.40 (Early Bird)<br />
S$620.60 (Normal)<br />
S$513.60 (Member)<br />
Fee is inclusive of 7% GST, training materials, lunches and tea-breaks.<br />
<br />
Trainer<br />
Ms Katherine Chua<br />

<br />Date: 1 March 2012 - 2 March 2012<br />

<br /><b>Venue:</b> Grand Park City Hall or similar<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> 6220 4008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=396&Itemid=272">http://www.eontraining.com.sg/index.php?option=com_content&task=view&id=396&Itemid=272</a>
]]></content:encoded>
      <dc:date>2012-03-01T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Marketing Measurement in Vietnam Seminar</title>
      <link>http://events.scoopasia.com/index.php/events/marketing_measurement_in_vietnam_seminar/</link>
      <description>Hotel Equatorial Ho Chi Minh City 242 Tran Binh Trong,  District 5,  Ho Chi Minh City, Vietnam</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

How to maximise success for your marketing activities & campaigns?<br />
 <br />
Recessions and soaring inflation rates are seen as the worst of times for marketers. More than before, marketers in Vietnam are under immense pressure to reduce cost, improve effectiveness and increase contribution to sales and growth. Without proper measurement frameworks and metrics, it is now a challenge to accurately account for and ensure that every marketing dollar is being put into optimal use. In Vietnam where costs are amplified, and impact played down amidst its vibrant and competitive advertising landscape, marketing resources allocation decisions have never been more complex than before.<br />
 <br />
Do you have the right techniques to prove that your marketing programmes are generating revenue for your company?<br />
Can you accurately track & monitor user engagement on social media platforms like Facebook?<br />
Are you able to capitalise on measurement frameworks & results for future campaigns?<br />
 <br />
This 2-day practical seminar on &#8220;Marketing Measurement in Vietnam&#8221; will provide you with tactics to account for marketing activities and their effectiveness in generating profits and brand goodwill. With hands-on sessions and varied case studies, you will be able to determine the performances of traditional media, obtain cost-effective marketing measurement techniques, utilise data collection tools like Google Analytics, build Social Media Engagement framework and understand how consumers make choices to improve messaging and ROI. Be confidently accountable and improve cost efficiency of your marketing budget today!<br />
<br />
For more details, please visit <a href="http://conferences.com.sg/v4209-pmv-01j-l.pdf">http://conferences.com.sg/v4209-pmv-01j-l.pdf</a> <br />
For more information, please email Ms Joyce Yip at joyce@conferences.com.sg  or call us at +65 6592 7355<br />

<br />Date: 1 March 2012 - 2 March 2012<br />

<br /><b>Venue:</b> Hotel Equatorial Ho Chi Minh City 242 Tran Binh Trong,  District 5,  Ho Chi Minh City, Vietnam<br />
<br /><b>Country:</b> Vietnam<br />
<br />
<br /><b>Contact Person:</b> Ms Joyce Yip<br />
<br /><b><b>Email:</b> joyce@conferences.com.sg<br />
<br />Tel:</b> (65) 6592 7355<br />

<br /><b>Registration Website:</b> <a href="http://conferences.com.sg/v4209-pmv-01j-l.pdf">http://conferences.com.sg/v4209-pmv-01j-l.pdf</a>
]]></content:encoded>
      <dc:date>2012-03-01T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>How to Engage in a Positive Performance  Appraisal Discussion</title>
      <link>http://events.scoopasia.com/index.php/events/how_to_engage_in_a_positive_performance_appraisal_discussion/</link>
      <description>Stamford Road, Near Dhoby Ghaut MRT</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction<br />
Many of us experience anxiety during the year-end performance appraisal discussion with our bosses. Many sessions end up with unhappiness and grievances which may even accumulate to resignation after bonuses are given. It really doesn't have to.<br />
<br />
Both staff and appraiser can make it a positive experience by doing a little preparation, agree on the objectives, and manage the process of the session. Don't let such a vital discussion be left to chance. EON has more than 15 years in training staff and reporting officers on how to positively engage in performance discussion.<br />
<br />
Attend this talk and learn what you can do to help your supervisor help you.<br />
 <br />
Objectives<br />
After the workshop, participants will be able to:<br />
<br />
appreciate the purpose of performance discussion and appraisal<br />
understand the roles in the performance management/appraisal process<br />
appreciate the techniques to understand work expectations<br />
prepare adequately to carry out self-evaluation and participate in performance discussion<br />
<br />
 <br />
Outline<br />
<br />
    The Performance Management Cycle<br />
    - Our roles and responsibilities in the cycle<br />
    - Clarifying the "bull's eye" expectation<br />
    - Navigating the environment to achieve the target<br />
    - Personal benefits of the performance management system<br />
<br />
    Approach towards Discussion<br />
    - The spirit of positive discovery<br />
    - The approach to continuous learning<br />
    - How to give & receive feedback positively<br />
<br />
    Preparing for Discussion<br />
    - Self-evaluation<br />
    - The scope of discussion<br />
    - Video demonstration of discussing the past, present and future<br />
    - Follow-up action planning<br />
<br />
 <br />
Methodology<br />
This talk is delivered through short lectures, video and Q & A sessions. <br />
 <br />
For Whom<br />
Any staff who needs to attend performance discussion with his/her supervisors.<br />
 <br />
Workshop Schedule and Fee<br />
Time     9am to 12.30pm<br />
Venue     Stamford Road, Near Dhoby Ghaut MRT<br />
<br />
Early Bird Closing                             <br />
7/2/2012<br />
<br />
Fee Per Participant                                              <br />
S$128.40 (Early Bird)<br />
S$149.80 (Normal)<br />
S$117.70 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea breaks.<br />
<br />
Trainer<br />
Mr William Thien<br />

<br />Date: 29 February 2012<br />

<br /><b>Venue:</b> Stamford Road, Near Dhoby Ghaut MRT<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> <br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> <br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg">http://www.eontraining.com.sg</a>
]]></content:encoded>
      <dc:date>2012-02-29T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Working with Different Personalities</title>
      <link>http://events.scoopasia.com/index.php/events/working_with_different_personalities5/</link>
      <description>Stamford Road</description>
      <dc:subject>Business</dc:subject>
      <content:encoded><![CDATA[

Introduction <br />
An office environment, small as it might be, will have people working together to achieve similar goals. There are going to be employees that bring with them personality traits which are unique to the individual. While some characteristics are welcome, there are others that can result in unnecessary challenges and ultimately affect the dynamics of the office environment. <br />
<br />
Therefore, if we were able to develop skills and techniques to handle and manage them, it would make the workplace a happier place to work in. This one-day workshop will provide techniques and ideas on how to manage your team dynamics. <br />
<br />
Objectives <br />
After this course participants will be able to: <br />
- understand what is a "difficult" person and why the need to address these difficult people <br />
- understand the 4 basic behavioural styles of people <br />
- understand the different classification of difficult people and how to work with them <br />
- strategies to help coping with different personalities <br />
- know what we can do to prevent ourselves from being a difficult person to others <br />
<br />
Outline <br />
Introduction <br />
- What is a "difficult" person? <br />
- What are the causes <br />
- Some thoughts about difficult people <br />
<br />
Styles and Understanding Behaviour <br />
- What is behaviour <br />
- Understanding the 4 styles of behaviour <br />
- Understanding the intent under each style of behaviour <br />
- The different approaches to dealing with difficult people <br />
<br />
Working with the Different Types of Difficult Personalities <br />
- The Tank <br />
- The Know-It-All <br />
- The Whiner <br />
- The Negativist <br />
- The Grenade <br />
- The Think-They-Know-It-All <br />
- The Super Agreeable Person <br />
- The Indecisive Person <br />
<br />
Strategies to cope with 'Difficult' Personalities <br />
<br />
Ways to ensure we are not the difficult person ourselves <br />
<br />
For Whom <br />
Executives and administratos who need to work with different types of people <br />
<br />
Workshop Schedule and Fee<br />
<br />
Time     9am to 5pm<br />
Venue     Stamford Road, near Dhoby Ghaut MRT<br />
Early Bird Closing      7/2/2012<br />
<br />
pant     <br />
S$288.90 (Early Bird)<br />
S$331.70 (Normal)<br />
S$256.80 (Member)<br />
Fee is inclusive of 7% GST, training materials and tea breaks.<br />

<br />Date: 28 February 2012<br />

<br /><b>Venue:</b> Stamford Road<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Effective Outsource Networks<br />
<br /><b><b>Email:</b> information@eontraining.com.sg<br />
<br />Tel:</b> (65) 62204008<br />

<br /><b>Registration Website:</b> <a href="http://www.eontraining.com.sg">http://www.eontraining.com.sg</a>
]]></content:encoded>
      <dc:date>2012-02-28T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Asia TIDES&amp;#174;&amp;#8211; Oligonucleotide and Peptide</title>
      <link>http://events.scoopasia.com/index.php/events/asia_tides_oligonucleotide_and_peptide/</link>
      <description>Sheraton Miyako Hotel, Tokyo</description>
      <dc:subject>Health Care &amp; Medical</dc:subject>
      <content:encoded><![CDATA[

The only event in Asia with comprehensive updates on therapeutics in development from major big pharma, biotech and academic scientists worldwide<br />
<br />
<br />
AsiaTIDES continues to be the premier forum to get a comprehensive update, meet key players and increase your knowledge of the oligonucleotide- and peptide-based therapeutics fields.<br />
<br />
The faculty list for the 2012 program is the strongest yet, with more representation from big pharma than ever before. Hear new data and strategic perspectives from Merck, Genzyme, and GlaxoSmithKline, including three presentations from Glaxo on a peptide project and their assessments of both the oligo and peptide landscape. Plus hear from Isis, Novo Nordisk, Ipsen, Quark, Alnylam, Santaris, Tekmira and a host of other important companies you need to follow to stay abreast of this field.<br />

<br />Date: 28 February 2012 - 1 March 2012<br />

<br /><b>Venue:</b> Sheraton Miyako Hotel, Tokyo<br />
<br /><b>Country:</b> Japan<br />
<br />
<br /><b>Contact Person:</b> Rita Parasurum<br />
<br /><b><b>Email:</b> rita.parasurum@ibcasia.com.sg<br />
<br />Tel:</b> 6565082482<br />

<br /><b>Registration Website:</b> <a href="http://www.IBCLifeSciences.com/AsiaTIDES">http://www.IBCLifeSciences.com/AsiaTIDES</a>
]]></content:encoded>
      <dc:date>2012-02-28T01:00:00+08:00</dc:date>
    </item>

    <item>
      <title>Through-Life Systems Management</title>
      <link>http://events.scoopasia.com/index.php/events/through_life_systems_management/</link>
      <description>Singapore</description>
      <dc:subject>Government &amp; Policy</dc:subject>
      <content:encoded><![CDATA[

Through-Life Systems Management(TLSM) approach has been adopted widely in translating warfighters&#8217; requirements into effective and efficient acquisitions of programmes to deliver the required capabilities.  However, while this framework has been proven effective, the task of planning systems&#8217; lifecycle supportability and availability remains complex and challenging. One of the main reasons being, acquisition lifecycle don&#8217;t simply consider the process of acquiring one system, but also to capture and integrate the multiple interdependencies to deliver optimum systems of systems capability.<br />
<br />
This 3-day course is planned to enhance the implementation of TLSM in delivering an optimum capability on systems of systems level. The course instructor will discuss intensively on management planning, documentation and control, framework performance metrics, supportability engineering analysis, managing technology insertion and obsolescence and systems disposal, among others. To ensure practicality of teaching, real world case studies will be discussed, along with syndicate discussion on persisting challenges that practitioners faced in ensuring lifecycle systems readiness.<br />

<br />Date: 27 February 2012 - 29 February 2012<br />

<br /><b>Venue:</b> Singapore<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Selvy Setiawan<br />
<br /><b><b>Email:</b> //<br />
<br />Tel:</b> 65-65014768<br />

<br /><b>Registration Website:</b> <a href="http://www.k2bdefence.com/throughlifemanagement">http://www.k2bdefence.com/throughlifemanagement</a>
]]></content:encoded>
      <dc:date>2012-02-27T00:30:00+08:00</dc:date>
    </item>

    <item>
      <title>Family and in-law relationships in a marriage</title>
      <link>http://events.scoopasia.com/index.php/events/family_and_in_law_relationships_in_a_marriage/</link>
      <description>Jurong Regional Library</description>
      <dc:subject>Others &amp; Oddities</dc:subject>
      <content:encoded><![CDATA[

Event Name <br />
   Family and in-law relationships in a marriage <br />
Start Date/Time <br />
   Sunday, 26 February 2012 <br />
End Date/Time <br />
   Sunday, 26 February 2012 <br />
 <br />
 <br />
Description <br />
   Keeping healthy relationships with in-laws and extended family can be a challenge when a couple gets entangled in a web of disagreements over time. To achieve a harmonious balance in managing expectations from parents, siblings and in-laws, a couple needs to prioritize these relationships and handle presenting issues without succumbing to threats and conflicts. Learn from an experienced counselor on how to navigate through this intricacy to make your marriage free from in-laws blues! <br />
 <br />
Speaker&#8217;s Profile: Mr Edwin Quek<br />
Edwin Quek is the Director of Counselling and Family Life at Lakeside Family Centre. He has been involved in marriage preparation and family life education for over twenty years. As a marriage and family therapist, Edwin is familiar with issues faced by couples, family and in-laws. He will provide useful principles to manage family conflict and strengthen relationships.<br />
 <br />
Venue: Jurong Regional Library, 1st floor,<br />
Programme Zone,  <br />
21 Jurong East Central 1,<br />
Singapore 609732 <br />
Time: 2.00pm &#8211; 3.30pm (Registration starts at 1.30pm) <br />
Cost: Free <br />
Registration details: Register via jurong@marriagecentral.sg.<br />
Enquiries: +65 6896 2146<br />

<br />Date: 26 February 2012 - 26 February 2012<br />

<br /><b>Venue:</b> Jurong Regional Library<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> <br />
<br /><b><b>Email:</b> <br />
<br />Tel:</b> <br />


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      <dc:date>2012-02-25T18:00:00+08:00</dc:date>
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    <item>
      <title>Mundi Market &amp; Bar by the sea</title>
      <link>http://events.scoopasia.com/index.php/events/mundi_market_bar_by_the_sea/</link>
      <description>Aloha Lawn, Pasir Ris Beach Park. 159 Jalan Loyang Besar, Singapore 509404</description>
      <dc:subject>Arts &amp; Entertainment</dc:subject>
      <content:encoded><![CDATA[

We are a new outdoor event &#8211; a weekend market by the sea, based in Pasir Ris Beach Park, with up to 60 market traders and was launched last October with the support of NParks. We hope to attract Singaporean and Foreign Expatriate families to chill out and mingle at the same place, while their children can play and explore the beach park, which also has a horse riding area and mangrove swamp.<br />
Have A Fresh Take On Your Weekends!<br />
<br />
<br />
&#169; 2012 Mundi Market Singapore managed by THE YOUNGBLOODS<br />
Aloha Lawn at Pasir Ris Park <br />
159 Jalan Loyang Besar Singapore 509404<br />
<a href="http://mundimarket.com.sg">http://mundimarket.com.sg</a><br />
<a href="http://www.twitter.com/mundimarket">http://www.twitter.com/mundimarket</a><br />
<a href="http://www.facebook.com/mundimarketsingapore">http://www.facebook.com/mundimarketsingapore</a><br />

<br />Date: 25 February 2012 - 25 February 2012<br />

<br /><b>Venue:</b> Aloha Lawn, Pasir Ris Beach Park. 159 Jalan Loyang Besar, Singapore 509404<br />
<br /><b>Country:</b> Singapore<br />
<br />
<br /><b>Contact Person:</b> Jace Youngblood<br />
<br /><b><b>Email:</b> info@mundimarket.com.sg<br />
<br />Tel:</b> 92719666<br />

<br /><b>Registration Website:</b> <a href="http://www.facebook.com/mundimarketsingapore">http://www.facebook.com/mundimarketsingapore</a>
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      <dc:date>2012-02-25T07:00:00+08:00</dc:date>
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